Purchased new Jeep Gladiator and probably best car buying experience ever. My sales rep Moe was very professional and personable. When he was unavailable two other employees Chief and Sarge, made sure any questions or concerns I had were answered. Would definitely recommend this dealership.
2021-07-25
All good the only exception or I would have given 5 is the fact they did not fully honor the Affiliate Reward program they belong to due to inventory. A bite to the consumer. Otherwise a better experience then Many other dealerships especially in Orlando.
2021-07-08
I absolutely love the service that I was provided by not just my sales person but also the manager and other employees. I may have not ended up with the car that I initially was looking at but my sales person work absolutely hard to find me a vehicle of my liking. Best dealership around especially with the low payments. I definitely recommend this place!
2021-07-01
They were great and easy to work with. They picked me up at the airport. Price was set prior to visiting. I spent less than 20 minutes in the dealership. I would call them again when its time to get another vehicle and they're 175 miles away.
2021-06-26
*****This 5 star review is only for FRANNY*****The experience with the Sales manger was not good at all. Do not trust Ken. Ken ruined the experience by trying to take advantage and I believe offering a fraudulent option. Franny was patient and kind through the entire process. She even offered to pick up the old lease and bring the new one. We live an hour away. After 2 days of going back and forth the deal was made. Franny brought me the new car and took the old one. She even came back then n... More
2021-06-22
We recently had the pleasure of visiting Lake Wales Chrysler, Dodge, Jeep and Ram. We were in the market for a Jeep Wrangler. We happened to spot one at Lake Wales CDJR and decided to check it out. The salesman, Joe Dusablon, was an absolute pleasure to deal with. He never once applied pressure to buy the vehicle during the two trips we made to the dealership before making our decision. He answered all of my questions and was super knowledgeable in his product. He made the transaction and exper... More
2021-05-25
I had the BEST experience purchasing my first Jeep! I did a lot of my purchase by text with Sarge, who was very efficient. When we arrived to finish the deal, we were greeted with huge smiles, great attitudes, and I felt like I just walked into a family members house. While there, Chief helped us. He was so positive and happy, it was obvious he loves his job. When we did our paperwork with the Finance Manager, he was like hanging with a friend. He was kind to my 2 small kids.
This was overall th... More
2021-05-15
I took a ride out from Tampa to Lake Wales Chrysler Dodge to look at a new Jeep Willys Gladiator. I wasn’t Really expecting to make a purchase, as sometimes smaller dealers won’t work with you much on price, and don’t always have a great inventory. I was surprised to see I was wrong on both counts, the inventory was good, and my salesman, Patrick, was excellent. No high pressure at all, just plain talk. I was able to negotiate a fair price without a lot of hassle or back and forth. It was r... More
2021-04-21
We cannot say enough good things! Our salesman, Pete, was so helpful, and answered every question we had. Everyone we encountered was so kind, and treated us great. I highly recommend coming to see them!
2021-03-15
I bought a used Jeep Cherokee from them a couple months ago. Our salesman, Pete, was great. He found exactly what we were looking for and didn’t waste our time looking at vehicles that obviously didn’t meet our needs. What interaction I have had with the service department has been great. Josh does a fantastic job scheduling maintenance and keeping people informed. The technician, Eric, who worked on my car was very knowledgeable and did a great job. Everyone took great care of my vehicle while... More
2021-03-15